1. Acceptance of Terms

By accessing and using the BAI service ("Service") provided by Bai OS, Inc. ("Company", "we", "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree with any part of these terms, you may not access the Service.

2. Service Description

BAI is an AI-powered personal operating system that integrates reactive assistance and proactive management through messaging channels. The Service centralizes information and tasks to provide clarity and high-impact productivity.

The Service operates through multiple messaging channels, with WhatsApp as the primary channel. It allows users to organize tasks, reminders, notes, and projects through natural language conversations processed by artificial intelligence technology. Use of the Service through WhatsApp is subject to WhatsApp's Terms of Service and WhatsApp's Privacy Policy.

3. Use of Artificial Intelligence

IMPORTANT NOTICE: The Service uses artificial intelligence (AI) technology to process your requests and generate responses. By using the Service, you acknowledge and accept the following:

3.1 BAI Is a Tool, Not a Person

BAI is a tool designed to help you make the most of your potential — your ideas, your talent, and your ability to make decisions. It stores, analyzes, and communicates information in ways that feel natural, even empathetic. However, BAI is not a person, and it does not pretend to be one, even when the conversation feels like it could be. BAI is built to serve human intelligence, not replace it. It will not replace your judgment, your intuition, or the people around you.

3.2 Nature of AI Responses

AI and machine learning are rapidly evolving fields with inherent limitations. Outputs generated by BAI may not always be accurate and may contain material inaccuracies even if they appear accurate because of their level of detail or specificity. You should not rely on any outputs without independently confirming their accuracy. Specifically:

Due to the probabilistic nature of machine learning, generated responses may not be completely accurate, complete, or up-to-date
AI-generated content may contain errors, inaccuracies, fabrications, or omissions
Responses may not accurately reflect real people, places, facts, or information
The Service and any outputs may not reflect correct, current, or complete information

3.3 Use at Your Own Risk

YOU AGREE AND ACKNOWLEDGE THAT ANY USE OF RESPONSES GENERATED BY THE SERVICE IS AT YOUR SOLE RISK. YOU ARE RESPONSIBLE FOR YOUR USE OF GENERATED CONTENT, AND FOR THE USE OF THAT CONTENT BY ANYONE YOU SHARE IT WITH. Specifically:

You should not rely on Service responses as the sole source of truth or factual information
Responses DO NOT substitute professional advice (medical, legal, financial, or other) from a qualified professional
You are responsible for verifying any information before making decisions based on it
We do not guarantee that responses are appropriate for your specific situation

3.4 No Liability for Decisions or Outcomes

BAI OS, INC. IS NOT RESPONSIBLE FOR ANY DECISION, ACTION, OR OUTCOME DERIVED FROM THE USE OF THE SERVICE. This includes, without limitation:

Business decisions: BAI is not a business advisor. Any business, commercial, or strategic decision made based on BAI's outputs is entirely your responsibility
Financial consequences: Any investment, purchase, sale, or financial action taken based on information provided by BAI is at your sole risk. BAI is not a broker, financial advisor, or fiduciary
Professional advice: BAI outputs do not constitute legal, medical, tax, accounting, or any other type of professional advice. Always consult a qualified professional
Third-party relationships: BAI is not liable for any consequence arising from communications, negotiations, or agreements influenced by its outputs
Reputation or brand: Any content generated by BAI that you choose to publish, share, or distribute publicly is your sole responsibility
Data accuracy: You are responsible for verifying any data, dates, figures, or facts provided by BAI before acting on them

Under no circumstances shall any output from BAI be interpreted as an endorsement, recommendation, or guarantee from Bai OS, Inc. regarding any product, service, investment, strategy, or course of action.

3.5 Third-Party AI Providers

BAI is powered by the world's most advanced AI models, including technology from third-party providers such as Google, Anthropic, and others ("AI Providers"). These models can make mistakes.

We do not control or are responsible for the internal workings of these AI models
AI Providers may update, modify, or change their models without prior notice, which may affect the quality, tone, or accuracy of BAI's responses
AI Providers' policies and terms also apply to the processing of your data
We do not guarantee the continued availability of any specific AI Provider

3.6 AI Limitations

AI technology has known limitations, including:

Hallucinations: AI may generate information that seems plausible but is incorrect or fabricated. Outputs may contain material inaccuracies even when they appear accurate due to their level of detail
Biases: AI models may reflect biases present in their training data
Outdated information: Models have knowledge cutoff dates and may not have recent information
Limited context: AI may misinterpret the context or intent of your requests
Inconsistencies: Responses may vary even for similar requests

4. Eligibility

To use the Service, you must:

Be at least 18 years of age or the age of majority in your jurisdiction
Have a valid WhatsApp account
Provide accurate and complete information during registration
Not be prohibited from using the Service under applicable laws

5. User Account

When creating an account, you are responsible for:

Maintaining the confidentiality of your account
All activities that occur under your account
Notifying us immediately of any unauthorized use

6. Acceptable Use

You agree NOT to use the Service to:

Engage in illegal or fraudulent activities
Generate harmful, misleading, defamatory, or illegal content
Send spam, malicious, or unsolicited content
Attempt to access other users' accounts
Interfere with the operation of the Service or AI Providers
Violate third-party intellectual property rights
Collect information from other users without consent
Attempt to extract, reverse engineer, or circumvent AI model limitations

7. Intellectual Property

The Service and its original content, features, and functionality are owned by Bai OS, Inc. and are protected by international copyright, trademark, patent, and other intellectual property rights laws.

You retain all rights to content you create or store through the Service. However, AI-generated responses may be subject to additional limitations per AI Provider terms.

8. Privacy

Your use of the Service is also subject to our Privacy Policy, which describes how we collect, use, and protect your personal information, including how your data may be processed by third-party AI Providers.

9. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE". TO THE MAXIMUM EXTENT PERMITTED BY LAW, BAI OS, INC. AND ITS AI PROVIDERS EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING:

Warranties of merchantability
Fitness for a particular purpose
Satisfactory quality
Non-infringement
Quiet enjoyment

WE DO NOT WARRANT THAT:

The Service will be uninterrupted, timely, secure, or error-free
AI responses will be accurate, complete, reliable, or suitable for any purpose
Results obtained will be accurate or reliable
The quality of the Service will meet your expectations
Any content will be safe, not lost, or altered

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

BAI OS, INC., ITS AFFILIATES, LICENSORS, AND AI PROVIDERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

Loss of profits, revenue, or anticipated savings
Loss of data or information
Loss of use or goodwill
Damages resulting from incorrect or incomplete AI-generated information
Damages from decisions made based on Service responses
Damages from service interruptions or AI Provider failures
Any other intangible loss

THESE LIMITATIONS APPLY EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL CUMULATIVE LIABILITY under these Terms shall not exceed the greater of: (a) the amount you have paid for the Service in the last 12 months, or (b) one hundred US dollars ($100 USD).

11. Indemnification

You agree to defend, indemnify, and hold harmless Bai OS, Inc., its affiliates, directors, employees, agents, and AI Providers, from any claim, damage, obligation, loss, liability, cost, or expense (including attorney's fees) arising from:

Your use of the Service
Your violation of these Terms
Your reliance on AI-generated responses
Content you provide or generate through the Service
Your violation of third-party rights

12. Service Availability

We strive to maintain the Service available 24/7, but we do not guarantee uninterrupted availability. The Service may be temporarily unavailable due to:

Scheduled or emergency maintenance
Service or AI model updates
Third-party AI Provider interruptions
Circumstances beyond our control

13. Modifications

We reserve the right to modify these Terms at any time. Changes will take effect immediately upon posting. Continued use of the Service after any changes constitutes your acceptance of the new Terms.

14. Termination

We may terminate or suspend your access to the Service immediately, without prior notice, for any reason, including breach of these Terms.

You may terminate your account at any time by contacting us. Upon termination, your right to use the Service will cease immediately.

15. Governing Law and Jurisdiction

These Terms shall be governed and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of laws provisions.

Any dispute arising from these Terms shall be resolved exclusively in state or federal courts located in Delaware.

16. Dispute Resolution

Before initiating any legal proceedings, you agree to attempt to resolve any dispute informally by contacting us. If we cannot resolve the dispute informally within 30 days, either party may proceed with available legal remedies.

17. Severability

If any provision of these Terms is found unenforceable or invalid, such provision shall be modified and interpreted to accomplish the objectives of such provision to the greatest extent possible, and the remaining provisions shall continue in full force and effect.

18. Third-Party Beneficiaries

AI Providers are intended third-party beneficiaries of the warranty disclaimer and limitation of liability sections of these Terms.

19. Entire Agreement

These Terms constitute the entire agreement between you and Bai OS, Inc. regarding the Service and supersede all prior agreements.

20. Contact

If you have questions about these Terms, contact us:

Email: hey@baios.ai
Company: Bai OS, Inc.
Jurisdiction: Delaware, USA